Dental Emergencies & After-Hours Care
Prompt, compassionate care in Fitchburg when you need it most.
🚨 24/7 Dental Emergency Line
Call or Text: (617) 302-6726
Our emergency line is monitored 24/7. If you are experiencing pain, trauma, or urgent dental concerns outside of regular hours, please leave a detailed voicemail.
Office & Clinical Hours
Our office maintains dedicated administrative hours as well as full clinical care days to best serve our patients:
| Day | Hours | Services Available |
|---|---|---|
| Monday | 9:00 AM – 3:00 PM | Front Desk, Scheduling & Administrative Support |
| Tuesday | 8:00 AM – 5:00 PM | Full Clinical Care |
| Wednesday | 8:00 AM – 5:00 PM | Full Clinical Care |
| Thursday | 8:00 AM – 5:00 PM | Full Clinical Care |
| Friday | 8:00 AM – 1:00 PM | Full Clinical Care |
| Saturday & Sunday | Closed | 24/7 Emergency Line Monitored |
How Our After-Hours Emergency Line Works
When dental emergencies happen outside of active clinical hours, Dr. DiNinno is available to help evaluate your situation and guide you toward relief.
1. Call the Emergency Line
Dial (617) 302-6726 and leave a message. Please state:
- Your full name
- Whether you are an existing patient of record
- A brief description of your symptoms, injury, or pain level
- The best callback phone number
2. Rapid Review & Response
Your voicemail is automatically converted into a text transcript sent directly to Dr. DiNinno. During waking hours, Dr. DiNinno will review your message and respond as quickly as possible via text message or phone call.
3. Immediate Next Steps & Relief
- Prescriptions: If you are an active patient of record and your emergency involves severe pain or active infection, Dr. DiNinno can call in an appropriate prescription to your pharmacy.
- Next Available Clinical Appointment: For most emergencies, we will reserve time for you on our very next open clinical day for in-office treatment.
- Urgent Referrals: If your condition warrants immediate clinical intervention before our office reopens, Dr. DiNinno will coordinate a referral to a trusted local specialist or urgent dental care center.
Severe & Life-Threatening Emergencies
While we handle toothaches, broken teeth, lost crowns, and localized oral injuries, certain severe conditions require emergency medical room intervention.
Please call 911 or visit the nearest hospital emergency room immediately if you experience:
- Severe facial swelling that extends toward your neck, throat, or eyes, or causes difficulty breathing or swallowing
- Uncontrolled bleeding following a dental injury or surgical procedure
- Suspected jaw fractures or serious head and neck trauma accompanying a dental injury
Need Non-Emergency Assistance?
For routine appointments, cleanings, or general inquiries during administrative hours, feel free to contact our main office:
- Main Office Phone: (978) 342-8710
- Location: 931 South Street, Fitchburg, MA 01420
